Reports for billing, mandates, debits and credits are available via SFTP. The reports are available for 12 month from creation and files have a naming convention according to below:
[username]_[scheme]_[day]_[type]_[category].csv.zip
eg for test, bacs, generated day dec-10, daily , debits ->
test_bacs_2024-01-10_daily_direct_debit_transitions.csv.zip
There are daily reports, where from and to are the same, weekly and monthly reports. All files are reported in CSV format specified under batch csf-format.
Reports are located under the folder /reports/
Example file: trustly_bankgirot_2023-12-01_monthly_billing_items.csv.zip
"Order ID","Message ID","End user ID","Type","Count","Created","Transitioned"
4501293578,"6472c348-282f-4464-9ba9-58b9fdff134d","tester","Successful mandate",1,"2023-11-30T18:02:21.475995Z","2023-12-01T00:30:00.40995Z"
7296456249,"d8354110-6047-4de3-bbd2-6e1a850533e7","tester","Successful mandate",1,"2023-11-30T13:46:50.517494Z","2023-12-04T00:30:00.471891Z"
7140026006,"6f91f17f-193a-486e-8e57-29a642281b2f","tester","Successful mandate",1,"2023-12-04T17:35:58.278369Z","2023-12-05T00:30:00.415242Z"Example file: trustly_bankgirot_2023-12-01_monthly_mandate_transitions.csv.zip
"Order ID","Message ID","End user ID","Reference","Status","Failure reason","Failure details","Account ID","Amount","Currency","Created","Transitioned","Transitions"
7472622143,"c53ed295-24c1-4eb3-863e-c7de72f5ded6","tester",,"Failed","CHECKOUT_TIMEOUT",,,"N/A",,"2023-12-11T06:03:42.532931Z","2023-12-11T06:34:28.092312Z",
5988131268,"72a9d463-6cac-45a9-b4c7-f5695e6ca752","tester","**********6665","Successful",,,"2672607922","N/A",,"2023-12-07T16:08:11.281118Z","2023-12-11T00:30:00.486905Z","[\"Activated\"]"
4883244788,"8105c922-8fc6-4910-b9cb-35640ef90a72","tester",,"Cancelled",,,,"N/A",,"2023-12-05T10:47:54.479135Z","2023-12-05T10:48:19.734216Z",
4397008398,"5991523a-0477-4bde-853a-70a274c8a17b","tester","**********28076","Successful",,,"1326674678","N/A",,"2023-12-04T17:29:19.779894Z","2023-12-05T00:30:00.48104Z","[\"Activated\"]"
7140026006,"6f91f17f-193a-486e-8e57-29a642281b2f","tester","***********1013","Successful",,,"3805670135","N/A",,"2023-12-04T17:35:58.278369Z","2023-12-05T00:30:00.426667Z","[\"Activated\"]"Example file: trustly_bankgirot_2023-12-01_monthly_debit_payment_transitions.csv.zip
"Order ID","Message ID","End user ID","Reference","Status","Failure reason","Failure details","Account ID","Amount","Currency","Created","Transitioned","Transitions"
4755295954,"ba1df3cf-b42c-4c0f-b664-cc2eb73c6aa2","tester","*********0001GA","Failed","FAILED","BANKGIROT INSUFFICIENT_FUNDS","1304686402","1.00","SEK","2023-09-11T12:12:12.706088Z","2023-09-19T12:30:00.336048Z","[""Failed""]"
4344666554,"4f17bce4-db14-43ef-b725-c32613741391","tester","*********00018Y","Successful",,,"2880023560","1.00","SEK","2023-08-29T07:35:42.639077Z","2023-09-01T12:17:00.382302Z","[\"Successful\"]"Example file: trustly_bankgirot_2023-12-01_monthly_credit_payment_transitions.csv.zip
"Order ID","Message ID","End user ID","Reference","Status","Failure reason","Failure details","Account ID","Amount","Currency","Created","Transitioned","Transitions"
6406872524,"02173724-29a4-43e7-b907-53cf26d80fcd","""xxx.yyy@trustly.com""","CREDIT000000000Y","Successful",,,"1964406719","1.00","SEK","2023-09-19T06:40:48.85847Z","2023-09-20T09:30:00.324763Z","[""Successful""]"