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BETA

Charge

Accept recurring payments
Updated 1 day ago

Overview

Please note - Trustly Direct Debit (TDD) is no longer offered to new merchants

Please see Merchant Direct Debit (MDD) instead.


Charges a specific AccountID using direct debit. A previously approved direct debit mandate must exist on the AccountID (see SelectAccount for details).

Request parameters

Request example

Charge
Charge for Partners with EMO
{  
   "method":"Charge",
   "params":{  
      "Signature":"f4ThjuMqbsdG6u ... S16VbzD4h==",
      "UUID":"258a2184-2842-b485-25ca-293525152425",
      "Data":{  
         "AccountID":"1234567890",
         "Amount":"25.00",
         "Attributes":{  
            "Email":"test@trustly.com",
            "ShopperStatement":"Trustly"
         },
         "Currency":"SEK",
         "EndUserID":12345,
         "MessageID":"your_unique_deposit_id",
         "NotificationURL":"https://URL_to_your_notification_service",
         "Password":"merchant_password",
         "Username":"merchant_username"
      }
   },
   "version":"1.1"
}

Response attributes

The returned result is a hash with the following attributes.

Response example

Response
{  
   "method":"Charge",
   "uuid":"258a2184-2842-b485-25ca-293525152425",
   "data":{  
      "result":"1",
      "rejected":null,
      "orderid":"1234512345"
   },
   "signature":"QBuLx ... JDGM/GVq5EBaPnGmvxA=="
}

Notifications

The notifications delivered for Charge orders are as follows:

  1. Immediately after the Charge has been accepted for processing, a Pending notification is sent.

  2. If the Charge could not be processed, a Cancel notification is sent.

  3. Once the Charge has been successfully processed, a Credit notification is sent.

Error codes

These error codes can be returned for Charge calls. To handle errors, see Error handling.

The Charge method can also return a number of "rejected" messages. See rejected in Response attributes.

Error NumberError CodeDescription
602ERROR_FUNCTION_ACCESS_DENIEDThe merchant does not have access to this function.
607ERROR_HOST_ACCESS_DENIEDThe IP address of the merchant has not been added to Trustly’s IP-whitelist.
615ERROR_INVALID_AMOUNTThe Amount is invalid. The amount must be > 0 with 2 decimals.
616ERROR_INVALID_CREDENTIALSThe username and/or password used in the API call is incorrect.
620ERROR_UNKNOWNThere could be several reasons for this error, please reach out to your Trustly contact for details.
623ERROR_INVALID_PARAMETERSSome value or parameter in the API call does not match the expected format.
636ERROR_UNABLE_TO_VERIFY_RSA_SIGNATUREThe signature could not be verified using the merchant’s public key. Either the wrong private key was used to generate the signature, or the the data object used to create the signature was serialised incorrectly.
637ERROR_DUPLICATE_MESSAGE_IDThe MessageID has been used before.
638ERROR_ENDUSER_IS_BLOCKEDThe end-user that initiated the payment is blocked.
639ERROR_NO_PUBLIC_KEYNo public key has been configured for the merchant on Trustly’s side.
642ERROR_INVALID_EMAILThe email attribute is missing or invalid (this is a requirement when using Trustly Direct Debit).
688ERROR_DUPLICATE_UUIDThis UUID has been used before.
696ERROR_ENDUSERID_IS_NULLThe EndUserID sent in the request is null
697ERROR_MESSAGEID_IS_NULLThe MessageID sent in the request is null
704ERROR_MALFORMED_MESSAGEIDThe MessageID sent in the request is malformed.
705ERROR_MALFORMED_NOTIFICATIONURLThe NotificationURL sent in the request is malformed. It must be a valid https address.
706ERROR_MALFORMED_ENDUSERIDThe EndUserID sent in the request is malformed.
712ERROR_DIRECT_DEBIT_NOT_ALLOWEDTrustly Direct Debit (TDD) is not enabled on the merchant’s user in Trusty’s system. If you want to use TDD, please reach out to your Trustly contact.
717ERROR_INVALID_ORDER_ATTRIBUTEOne or more attributes are sent with the incorrect value. Please reach out to your Trustly contact for more information.
718ERROR_DISABLED_USERThe merchant’s user is disabled in Trustly’s system.
734ERROR_NOT_SECURE_NOTIFICATIONURLThe NotificationURL must be using HTTPS, not plain HTTP.

These error codes can be returned for Charge calls. To handle errors, see Error handling.

The Charge method can also return a number of "rejected" messages. See rejected in Response attributes.

Error NumberError CodeDescription
602ERROR_FUNCTION_ACCESS_DENIEDThe merchant does not have access to this function.
607ERROR_HOST_ACCESS_DENIEDThe IP address of the merchant has not been added to Trustly’s IP-whitelist.
615ERROR_INVALID_AMOUNTThe Amount is invalid. The amount must be > 0 with 2 decimals.
616ERROR_INVALID_CREDENTIALSThe username and/or password used in the API call is incorrect.
620ERROR_UNKNOWNThere could be several reasons for this error, please reach out to your Trustly contact for details.
623ERROR_INVALID_PARAMETERSSome value or parameter in the API call does not match the expected format.
636ERROR_UNABLE_TO_VERIFY_RSA_SIGNATUREThe signature could not be verified using the merchant’s public key. Either the wrong private key was used to generate the signature, or the the data object used to create the signature was serialised incorrectly.
637ERROR_DUPLICATE_MESSAGE_IDThe MessageID has been used before.
638ERROR_ENDUSER_IS_BLOCKEDThe end-user that initiated the payment is blocked.
639ERROR_NO_PUBLIC_KEYNo public key has been configured for the merchant on Trustly’s side.
642ERROR_INVALID_EMAILThe email attribute is missing or invalid (this is a requirement when using Trustly Direct Debit).
688ERROR_DUPLICATE_UUIDThis UUID has been used before.
696ERROR_ENDUSERID_IS_NULLThe EndUserID sent in the request is null
697ERROR_MESSAGEID_IS_NULLThe MessageID sent in the request is null
704ERROR_MALFORMED_MESSAGEIDThe MessageID sent in the request is malformed.
705ERROR_MALFORMED_NOTIFICATIONURLThe NotificationURL sent in the request is malformed. It must be a valid https address.
706ERROR_MALFORMED_ENDUSERIDThe EndUserID sent in the request is malformed.
712ERROR_DIRECT_DEBIT_NOT_ALLOWEDTrustly Direct Debit (TDD) is not enabled on the merchant’s user in Trusty’s system. If you want to use TDD, please reach out to your Trustly contact.
717ERROR_INVALID_ORDER_ATTRIBUTEOne or more attributes are sent with the incorrect value. Please reach out to your Trustly contact for more information.
718ERROR_DISABLED_USERThe merchant’s user is disabled in Trustly’s system.
734ERROR_NOT_SECURE_NOTIFICATIONURLThe NotificationURL must be using HTTPS, not plain HTTP.