A cookie is a small text file that websites store on your computer. There are two types of cookies: One type stores a file for an extended period of time on your computer (permanent cookies). It is used, for example, to tell you about what is new since your last visit to the website. The other type of cookies is called session cookies. During the time you are surfing on a website, session cookies are temporarily stored in your computer’s memory, for example in order to remember what language you have selected. Session cookies are stored for a short period of time on your computer and they disappear when you close your browser.
Other technologies, including data that we store on your web browser or device, identifiers associated with your device, use of scripts and other software, are used for similar purposes. In this cookie policy, we refer to all of these technologies as "cookies".
Trustly uses cookies to make the website work, to improve your user experience by giving you a personalised visit that's in line with your settings and to analyse web statistics. The information gathered may be shared with third parties, see table below for more information.
Any browser visiting Trustly’s website will receive cookies from us. These are so called “necessary cookies” which allow you to use the website by enabling basic features, such as page navigation and access to secure areas of the website. The website does not work properly without these cookies and it is therefore not possible to reject such cookies.
If you do not wish to allow the use of other cookies, or if you at any time choose to opt-out from them, this can be done by changing your browser settings. Further information on how to change your cookie settings are available below and in the help menu in the browser. Please note that parts of the website may not function properly if you reject cookies and that this will affect your user experience.
In this section, you can find more specific information on how we process your data in case you are an individual visiting our website.
Purpose of the processing | Legal basis | Personal data processed |
|---|---|---|
To set cookies on your device when you visit and interact with our websites. We use the data generated from cookies for several purposes, such as to make the websites work properly, to prevent fraudulent use of our Services, to gather statistics of how you use and interact with our websites in order to improve its functionality. | For necessary cookies, to pursue our legitimate interest of providing you with working and functional websites and to prevent fraudulent use of our Services. For other cookies, we collect your consent to e.g. gather web statistics for commercial reasons and for marketing our Service to potential customers. If you want to withdraw your consent and thus disable the functionality, you can choose such an alternative by checking a box which will be shown on your next visit/use of the Service. Alternatively, you can read this cookie policy for more information on how you can remove cookies. | Device Information, Behaviour Information. |
For more information on how we process your personal data, please see our Privacy Policy.
As mentioned above, necessary cookies allow you to use the website by enabling basic features, such as page navigation and access to secure areas of the website. The website does not work properly without these cookies and it is therefore not possible to reject these cookies.
| Host | Cookie Name | Description | Expiry Duration |
|---|---|---|---|
| https://docs.trustly.com/ | ppms_privacy_xxxxxx | Stores information about the user’s consent to the collection and use of data. | 365 days |
Performance cookies are used specifically for gathering data on how visitors use a website. These cookies monitor the performance of the website as the user interacts with it.
| Host | Cookie Name | Description | Expiry Duration |
|---|---|---|---|
| https://docs.trustly.com/ | _pk_ses.{id} | This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. | a few seconds |
| https://docs.trustly.com/ | _pk_id.{id} | This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. | 365 days |
Tracking technologies are any data or tactic that can be used on a site to track the user throughout their visit to the site
| Host | Cookie Name | Description | Expiry Duration |
|---|---|---|---|
| https://trustly.piwik.pro/ | stg_externalReferrer | Stores the URL of the site that referred the visitor to Trustly’s site. | After the session ends |
Our cookie table above lists the third-party cookies on our website. Please note that the names of the cookies may change over time. Please see Piwik PRO’s Privacy Policy here for further information on how Piwik PRO processes your data.
Trustly’s website may contain links to third party websites. If you visit these websites, Trustly’s cookie policy does no longer apply. We recommend that you visit these websites and read their policies before you approve their setting of cookies.
You can change your cookie preferences at any time by clicking on the ‘Cookie’ icon located on the bottom left side of the screen. You can then adjust the available opt-in/opt-out sliders to ‘On’ or ‘Off’. To save your preferences, click on “Confirm My Choices”. You may need to refresh your page for your settings to take effect.
Most web browsers allow you to control cookies through their browser settings.
Please follow the links below for further information on how to manage cookies on different web browsers.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
For more detailed information on cookies you can also visit the responsible supervisory authority in Sweden at www.pts.se
If you have any questions about our Cookie Policy or would like to get the information presented in this Cookie Policy in your local language, you are welcome to contact us by sending an email to privacy@trustly.com.
Last updated on the 5th of July 2024