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Payment

Achieve higher conversion and fewer failures with a frictionless, personalised payment experience.

On the following pages we provide our recommendations for logo use, descriptor wording in multiple languages and how to best present the checkout.


Light Backgrounds


Select the Trustly logo with a black background when implementing it in a checkout that has a white or lightly coloured background.

Dark Backgrounds


Select the Trustly logo with a white background when implementing it in a checkout that has a black or dark coloured background.

Dark User Interfaces


Select the Trustly logo with a green background when implementing it in a checkout where the user interface is dominated by black and white or similar colour schemes.



Strong Brand Recognition and Mid Adoption


Select a localised Trustly logo that has the Trustly logo first and the descriptor text below in order explain the service provided while strengthening brand recognition and conversion.

Mid Brand Recognition and Mid Adoption


Select a localised Trustly logo that has the descriptor text first in order to clearly explain the service provided while strengthening brand recognition and conversion.


Choose your Descriptor Title and a Description Tag. Pick the tag based on whether speed or security is more important to your customers. We recommend using at least three bullet points for your Long Description.

Additional localisations
Trustly Checkout Guidelines Localisations

DescriptorContent
Descriptor TitlePay by Bank
Description Tag AInstant payment from your bank account
Long Description— Pay securely from any account
— No numbers to enter, no card needed
— Approve with your bank app

[Alternative]
— Instant refunds on returns
How Trustly works

(information modal)
[Title] Pay simply, done quickly

[Tag] Secure payment, direct from your bank account
— Trustly is an innovative way to pay online.
— No registration, downloads or card details needed.
— You can approve payments using your bank app or eID.
— Enjoy instant refunds on returned purchases.

Trustly is highly secure as you need to approve each payment. There are no numbers to enter, and Trustly can never see or store your account access information. Paying with your bank is based on Open Banking technology, which has been established in the EU and UK for over 7 years.

Learn more at www.trustly.com

Embedded Trustly Checkout


Our top recommendation - the Embedded Trustly Checkout integrates into the merchant user interface (UI) with no redirect needed. Provides a unique customer experience. Generates high conversion.

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Lightbox/Pop-up


Displayed in front of a grey overlay on the merchant URL, Trustly Lightbox lets the customer focus on the payment flow. No redirect - customers stay on the merchant URL and get a consistent, reassuring customer experience. Generates high conversion.

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Redirect without TemplateURL


Customers are redirected to a Trustly URL with no customisations available. The Trustly Checkout is centred within a blank payment page. Generates good conversion.

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TemplateURL, Dynamic


Design your own payment page within a Trustly URL. Include basket or other dynamic order information. Generates high conversion.

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TemplateURL, Static


Design your own payment page within a Trustly URL. Generates good conversion.

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